RepsMate is a conversation intelligence platform that helps your teams to decipher your customer’s voice via detailed Call Analytics including emotions, objections, intents and many more.
Our Solution is working around each Rep, to extract relevant information on each Customer they are dealing with, to Live-Guide them through a Tailor-made Customer Journey. RepsMate is using also Customer Personality Profiling that helps the algorithm to understand Customers’ Needs, Behavior, and Tendencies in order to make each interaction memorable for customers.