Helps businesses effectively communicate with their users by providing a solution that enables to replace human interaction with customers by AI advisors. It is based on the cutting-edge AI which includes technologies such as natural-language processing and vision processing.
1. Intelligent conversation with users – users have an experience where they are interacting with an intelligent advisor as if it’s another person.
2. Reading and understanding documents and agreements – it reads and analyses your contracts, just as if an experienced advisor would analyse it.
3. Analyzing inputs and triggering actions.
One component is the conversation module which interprets the texts extract, the semantic meaning of the text, so we could conduct a search in the database and extract suitable decision. The next important component is reading and understanding contracts and agreements – we can use scans or images of the contracts or agreements to read and analyse the content. It extracts the crucial information, summarizes them and triggers an action. Finally, all these features enable us to develop AI advisors that can replace human interaction in dealing with specific decisions.
Thanks to the AI powered interfaces, according to Gartner, by 2020, customers will manage 85% of their relationship with the enterprise, without interacting with a human. But it’s not just organizations that want high-quality automated services, it’s the customers too. Customers already expect self-service, anywhere and anytime, with the option for assisted service, if necessary. According to IDC, by 2021, total market for AI & cognitive systems will grow to 47 billion EUR, whereas a part that is related to AI based Personal Advisors, which we are focused on will grow to 5 billion EUR. The amount of money spent by corporations in these areas will continue to rise over the next years, and will achieve a compound annual growth rate (CAGR) of 53.7% up until 2021. Unlike anything on the market, we successfully developed integrated text and image processing functionalities: we use OCR and vision processing to read contracts and agreements, NLP to understand the meaning and live-chat interface to interact with the end users. The end users have an experience where they’re interacting with an intelligent advisor, almost as if it’s another person. Furthermore, the platform enables advanced monitoring and control. Review & learning module of the platform enables a business to monitor and control the behaviour of the AI. Built-in metrics and algorithms offer advanced data processing and statistics, which provide real-time reporting on the performance of the solution. We have designed our solutions to be intuitive and easy to use. As a result, businesses can use and gain benefit from our solutions with minimal training.
We have a team of financial and technology experts who combines science knowledge (Ph.D. in Digital Signal Processing) with business experience (leading business units in international banks and telecoms).
Cofounders know each other for more than 10 years, and we worked on the project since February 2017. There are total 8 people in the team, 5 cofounders and 3 team members (4 developers and 4 business/marketing).